1. Who We Are
VivimateTV operates the website vivimate-tv.us and provides IPTV subscription services. Contact: contact@iptv-support.com
2. Information We Collect
We collect only the information necessary to provide our service:
- Contact information: Name, email address, WhatsApp number when you request a trial or subscription
- Usage data: Pages visited, browser type, approximate location (country level only)
- Payment data: Processed securely by third-party payment providers — we do not store card details
3. How We Use Your Information
- To create and manage your IPTV subscription
- To send your login credentials and service updates via WhatsApp or email
- To provide customer support
- To send renewal reminders (you may opt out at any time)
4. Data Sharing
We do not sell, rent or share your personal data with third parties except where required by law or to provide payment processing services.
5. Data Retention
We retain your data for as long as your subscription is active, plus 12 months thereafter, unless you request deletion earlier.
6. Your Rights
You have the right to: access your data, correct inaccurate data, request deletion, and opt out of marketing communications. Email us at contact@iptv-support.com to exercise any of these rights.
7. Cookies
This website uses minimal cookies for analytics and performance only. No advertising or tracking cookies are used.
8. Contact
For any privacy questions: contact@iptv-support.com